H.Q.Amusement FAQs

Our machines are designed for commercial purpose.so there is a background setting to check the daily business revenue and other management settings. Home use machine is much simpler and no more functions to adjust or no screen to show the playing statics.

For different countries, the import customs requires different documents. please consult to your local customs and confirm clearly before order is placed and let us know before shipping.

Yes, most of machines, we have the CE certificate, and for battery operated rides, we have the MSDS Certificate and marine certificate for customs clearance purpose.

Pls check the after-sale Pdf.

Firstly machine is wrapped with film, and outer package is wooden box or frame.

We accept T/T or L/C payment by 50%deposit, and balance paid before shipment.

We are the amusement machines manufacturer of 18 years in Guangzhou City, Guangdong province, China.

Catalogue and hot sale PDF, please refer to our supporting document page.

For most of machines, we have the ready made machine 1-2 pieces, please contact with our sales.

Yes, as original amusement machine factory, we offer a favorable discount for more quantity. 2 pieces price is lower than 1 piece order. Please talk to our professional sales team.

Yes, we have distribution price for sole distributor.

We welcome worldwide client to talk the sole/distribution business. We have the contract frame for you to review.please contact with sales team.

As original factory ,we always do direct sale. But if you interested in becoming a sole distributor in your country, welcome to contact with our sales team.

We sold machines to more than 100 countries, please contact with your sales team to check the local amusement place where operates our amusement machines.

Yes, after you get machine, just take out machine motherboard SD Card, then connect it with computer to upload whatever music you want in MP3 format.

Yes, after entering into background setting, playing time could be reset from 1-99 minutes for each playing time.

Most of machines, it is suitable for 2 players. 2 players means higher ticket price and players get more fun than just 1 player riding.

This amusement machine is operated by lead acid storage battery, battery charging time is 8-10hours.and working time is 4-6hours.

Yes, if your amusement operation business operates more than 4-6hours, for sure, we suggest you to buy extra pair of battery for spare use.

Yes, once you got extra battery, you can charge the battery outside of machine with the charging wires we sent to you together with extra battery.

We adopt the lead acid storage battery from China top 3 brand-Chilwee. MSDS(Material safety data sheet) certificate and marine certificate will be offered for each shipment.

99% of our machines are using lead acid battery. Because, lead acid battery will NEVER get fire even shortcut. It only emit the acid liquid. Lithium battery get big fire if shortcut or high temperature.
Lead acid battery is much lower cost. Only 1/3 or 1/4 cost comparing to lithium battery. The only advantage of lithium battery is smaller size and lighter weight.

Chilwee brand lead acid storage battery has a life 2+ years.if battery is well maintained, life could reach to 3 years.

All of our rides use Lead acid storage battery which is the top 3 brand in China - Chilwee.

NO. As long as the battery is usable, battery charging is not a problem.

Please charge battery 10-12hours during first 3 times use.
After daily charging, please disconnect the charger in time.

Yes, please contact with your sales team, they will offer what you want.

The amusement rides require a flat, tough, dry and clean floor to move because bottom with motor wheel and universal wheel.

Most of machines are NOT ok to move on grassland because the universal wheel size is not so big. We have 2 models, moonwalk happy car and seawalk happy car which is ok to ride on grass land.

Yes, most of machines, we install the sensors for safety reason. We put safety as first consideration.

Yes, some of machines, it is possible to add sensors. For each model detail, please contact with sales team.

Yes, for most of amusement machine, it is equipped with durable safety belt with 3C certificate.

Yes, we could install the shoulder 3 points type safety belt.

Yes, our machines body shell material is fiberglass or plastic, both materials are suitable to add the bumper fence or rubber fence.

Yes, if you have this special request, please specify it when placing order. Emergency button function is available for most of machines.

No, don't worry.
Because the weight of the fiberglass is in the front half of the machine, the children and adults sitting in the back are just in a balanced state.
The structure design is rectangular, so it won't topple over.
The machine is composed of a universal wheel, which is in contact with the ground, and the wheel is relatively small, so there is no need to worry about the problem of tipping over.

Yes, if you have special color requirement, please talk to our team.

Yes, for each model of machine, there is a plug to install the card reader for card system easy management.

Yes, most of our amusement machines, we could insall the coin acceptor which is an ODM request.

Yes, we can add machine number for each unit of machine. Please specify when order placing.

Our machines are designed for commercial purpose.so there is a background setting to check the daily business revenue and other management settings. Home use machine is much simpler and no more functions to adjust or no screen to show the playing statics.

Typically within 6–12 months, depending on your location and ride combination.

Location, Machine attractiveness, and operation efficiency.

Yes. Our designs prioritize durability and reduce service needs significantly.

Absolutely. We offer tailored ROI estimates based on your site and customer profile.

Initial Machine, optional customization, shipping, and installation.

Place rides in high-footfall zones, offer combo ticketing, and refresh themes seasonally.

Yes, we assist with location evaluation and layout planning.

Yes. We offer manuals, video guides, and multilingual after-sales support.